Temporary resident super
How to access your super as a temporary resident
If you have entered Australia on an eligible temporary resident visa you may claim your superannuation benefits once you have permanently departed Australia.
You can claim your AXA super benefit from either:
- AXA, if you apply to claim your benefit within six months of leaving Australia, or
- from the Australian Taxation Office (ATO), if you departed Australia more than six months ago.
You are considered an eligible former temporary resident if:
- you have departed Australia, and
- your temporary visa has been cancelled or has expired.
However, you not an eligible former temporary resident if:
- you hold a temporary or permanent visa
- you’re an Australian or New Zealand citizen
- you’re a permanent resident, or
- you hold a Subclass 405 (Investor Retirement) visa or Subclass 410 (Retirement) visa as described in Schedule 2 to the Migration Regulations 1994.
How to claim your super benefit
Within six months of departing Australia:To claim your AXA super benefit, you are able to apply to AXA for a Departing Australia Superannuation Payment (DASP). To apply for a DASP, please contact us on 137 292 or +61 3 8688 3911 from outside Australia.
More than six months after departing Australia:
If you do not claim your super benefit within six months of leaving Australia, the ATO will request us to transfer your benefit to them as unclaimed super.
If your AXA super benefit has been transferred to the ATO as unclaimed super, you will no longer be a member of that AXA super fund; you will not receive notification of this, or an exit statement. This means you will no longer receive investment earnings and any applicable insurance cover obtained through your membership will have ceased.
For further information on how to claim your super benefit from the ATO, go to www.ato.gov.au> Individuals> Check your superannuation> Superannuation essentials> Advanced topics> Finding lost and unclaimed super. Alternatively you can contact the ATO on 131 020 or +61 2 6216 1111 from outside Australia.
Taxation on DASPs
From 1 April 2009, the tax payable on all super payments to temporary residents following their departure from Australia will increase from 30 to 35 per cent for taxed elements, and 40 to 45 per cent for any untaxed elements. This applies to payments from either your super fund or the ATO.Go to AXA's adviser website:
Login to your employer super online account:
As at 30th March 2011, AXA Asia Pacific Holdings Limited and all of its Australian and New Zealand subsidiaries ceased to be members of the Global AXA Group and became members of the AMP Group.




